PRIVACY POLICY

Effective Date: July 9, 2026

Modern Resolution Windows & Doors ("Modern Resolution Windows & Doors," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our websites or interact with us.

This Privacy Policy applies to:

By using our websites, requesting a quote, contacting us, or otherwise interacting with Modern Resolution Windows & Doors, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

First and last name
Mailing address
Email address
Mobile and telephone numbers
Information regarding your home improvement project
Payment information (when applicable)
Any other information you voluntarily provide

We may also automatically collect certain technical information including:

IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Access dates and times

This information helps us improve our website, services, and customer experience.

How We Use Your Information

We may use your information to:

Provide estimates and consultations
Schedule appointments
Perform window and door installation services
Process payments
Respond to questions and customer service requests
Send informational/customer service communications
Send marketing and promotional communications (where permitted)
Improve our website and services
Measure advertising effectiveness
Improve lead quality
Detect fraud and spam submissions
Comply with legal obligations

Artificial Intelligence and AI-Assisted Tools

We may use artificial intelligence, machine learning, and other automated technologies to assist with our business operations. These tools may be used to analyze, organize, summarize, transcribe, or process information related to customer inquiries, communications, appointments, projects, sales, marketing, advertising, customer service, and internal business operations.

Information processed through these tools may include contact information, form submissions, customer communications, call transcripts or recordings where permitted by applicable law, appointment information, project details, documents, and other information provided to or generated through interactions with Modern Resolution Windows & Doors.

We may use artificial intelligence and automated technologies to:

Analyze, organize, and summarize business information and customer interactions
Assist with customer service and customer communications
Improve sales processes, employee training, and quality assurance
Evaluate lead quality, customer needs, inquiries, and service requests
Analyze advertising, marketing, and campaign performance
Detect spam, fraud, duplicate submissions, and invalid or unqualified leads
Assist employees with communication, scheduling, follow-up, documentation, and internal decision-making
Identify trends and improve our products, services, website, and overall customer experience

We may use trusted third-party technology providers to provide artificial intelligence and automated processing services on our behalf. These providers may process information only as necessary to provide services to Modern Resolution Windows & Doors and are not authorized to use customer information for their own independent marketing purposes.

Artificial intelligence and automated tools may assist our employees and business operations, but we do not rely solely on automated decision-making to make decisions that produce legal or similarly significant effects concerning consumers.

The use of artificial intelligence and automated technologies described in this section does not alter the protections applicable to mobile phone numbers, SMS opt-in data, consent records, or other information collected for SMS registration purposes. Such information is governed separately by the Mobile Information & SMS Privacy section below.

Consent to Data Collection

When you voluntarily submit your information through:

Our websites
Google Lead Forms
Facebook or Instagram Lead Forms
Email
Telephone
Text message
Other online forms

you authorize Modern Resolution Windows & Doors to collect, store, and use your information in accordance with this Privacy Policy.

Advertising & Analytics

We may use advertising and analytics platforms including Google, Meta (Facebook & Instagram), and similar providers to measure advertising performance and improve our marketing efforts.

We may use information to:

Measure advertising performance
Report offline conversions
Improve lead quality
Improve campaign effectiveness
Identify invalid or spam leads

We do not sell your personal information.

Sharing Information

Modern Resolution Windows & Doors does not sell, rent, or lease customer information.

We may share limited customer information with trusted vendors that assist us with operating our business, including services such as:

Website hosting
Customer relationship management (CRM)
Payment processing
Financing
Email delivery
Analytics
Advertising attribution
Customer support

These providers may only use your information to provide services on our behalf and must maintain appropriate confidentiality and security.

We may also disclose information when required to:

Comply with applicable law
Respond to legal process
Protect our rights or property
Prevent fraud
Protect public safety

This general information-sharing section does not apply to mobile phone numbers, SMS opt-in data, consent records, or other information collected for SMS registration purposes, which are governed separately under the Mobile Information & SMS Privacy section below.

SMS Messaging Program

SMS Consent

By providing your mobile phone number and opting in, you agree to receive informational/customer service and marketing/promotional text messages from Modern Resolution Windows & Doors.

Message frequency varies.

Message and data rates may apply.

Consent to receive text messages is not required as a condition of purchasing our products or services.

Types of Messages

Our SMS program may include:

Informational messages
Customer service messages
Marketing messages
Promotional messages

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After you send STOP, we will send one confirmation message confirming your opt-out. You will no longer receive SMS messages unless you opt in again.

Help

For assistance, reply HELP or contact us:

Email: modernresolutionwindows@gmail.com

Phone: (480) 665-5732

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Mobile Information & SMS Privacy

Modern Resolution Windows & Doors respects your privacy and is committed to protecting your mobile information.

We do not transfer consumer data to any external organizations for SMS registration purposes. Mobile phone numbers, SMS opt-in data, consent records, and related consumer information will not be shared with any third parties, affiliates, or service providers except as strictly necessary to deliver text messages through wireless carriers or as required to comply with applicable laws, regulations, or industry standards.

Customer information collected for SMS communications is used solely to provide the messaging services you have requested, including informational/customer service and marketing/promotional text messages.

We do not sell, rent, lease, or otherwise disclose SMS registration information for marketing purposes.

Cookies

Our websites may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Measure advertising performance

You may disable cookies through your browser settings; however, some website functionality may be limited.

Website Analytics

We may monitor website usage, including pages viewed, navigation paths, and referring websites, to improve our website and customer experience.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including Secure Socket Layer (SSL) encryption where appropriate.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children Under 13

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

Email Communications

We may contact you by email regarding:

Estimates
Appointments
Customer service
Marketing promotions
Company news
Other information relating to our products and services

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions in our emails or by contacting us directly.

External Data Storage

Your information may be stored securely on systems operated by trusted third-party providers that assist us in operating our business.

Changes to This Privacy Policy

Modern Resolution Windows & Doors reserves the right to update this Privacy Policy at any time.

When material changes are made, we will revise the Effective Date at the top of this page and post the updated Privacy Policy on our websites.

Your continued use of our websites after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Modern Resolution Windows & Doors

2105 S Hardy Dr, Suite 9

Tempe, AZ 85288